Facility Maintenance Reimagined
Many of you will know about Unifier Contract Management, which is fast becoming the preferred solution for owners and main contractors to streamline construction execution. There is a version of Unifier specifically aimed at Facility Maintenance and Real Estate (hence FMRE).
Oracle’s Primavera Unifier FMRE is a powerful and easy-to-use solution for managing your properties and facilities. Providing automation and flexibility to handle customer-specific facilities management needs, Primavera Unifier is a Web-based solution delivered via an intuitive graphical interface. Facility Maintenance provides a solution to handle Maintenance Management, Facility Condition Assessment and Space Management, while Real Estate delivers tools for planning, tracking, and managing your real estate portfolio, including leased and owned properties. From transaction management processes such as site selection and acquisition to property disposition, Primavera Real Estate Management offers a comprehensive and flexible solution that can adapt to changing rules and compliance requirements and optimize strategic decision-making.
In itself, Oracle Primavera Unifier FMRE is a powerful tool guaranteed to improve the management of property for any organisation. However, whilst the “back-end” management is fully accommodated, what about engineers and technicians in the field? That is where Oracle Field Services Cloud (OFSC) comes into play.
As its name implies OFSC is a cloud solution, accessible by any computer, tablet or smartphone. Dispatchers receive requests for maintenance, either scheduled or responsive, and OFSC helps identify the most appropriate resource by a combination of location, skills, availability and even helps identify if any required repair items are available on the engineer’s vehicle. It is a “self-educating” system so can also help with understanding available skills and competency from the engineer. All this is presented on the dispatcher’s dashboard, including map displays of both job and engineer location. Once the engineer is scheduled the requester is given an estimated time window for attendance. Engineers update the work request on completion of the visit and this is fed back to the dispatcher and back to Unifier FMRE.
OFSC is a very respected application for field service, used by many household names already; coupling it to Unifier FMRE delivers an integrated solution for all facility management and real estate needs.
Further details are available HERE